Steps Involved in Writing the Evaluation of an Event
Event evaluation is necessary to make you and your team more efficient and effective, the next time you organize an event. It is all about finding your mistakes and learning from them.
Event evaluation should be done immediately after the event is over or the next day. Conduct a meeting with your team members to evaluate your event.
Step 1: Determine the extent to which event and advertising
objectives have been achieved.
If you are not able to achieve your event and advertising objectives through your event, then no matter how much people enjoyed the event or how much popularity your event got, it is a complete failure on a commercial level.
Step 2: Get feedback from your clients and target audience.
One good way of getting feedback is through feedback form. To make sure that your clients give you feedback, make the feedback form part of your Exit pass form. The exit pass form is required to get exit pass for security clearance, to remove exhibits from the facility.
To get feedback from target audience/ guests, make feedback form part of your gift voucher. A guest can redeem the gift voucher only when he/she fills the feedback form and give it back to an attendant. These tactics are required to get feedback, as people are generally reluctant to give any feedback in writing.
You can ask following questions in your feedback form:
Q1) Did you enjoy the event? If no, then please state the reason.
Q2) what do you like most in the event?
Q3) what do you like least in the event?
Q4) what are the problems you faced during the event?
Q5) what could have been done to make this event better?
Q6) How do you rate the various services provided by us (please check one of the option):
|Hospitality:||Excellent, good, average, poor|
|Catering:||Excellent, good, average, poor|
|Transportation:||Excellent, good, average, poor|
|Management staff behavior:||Excellent, good, average, poor|
|Management staff services:||Excellent, good, average, poor|
Q7) would you like to participate in our next event?
Note: Your questionnaire should not have more than 10 questions. You don't want to irritate your guests. Ask only relevant questions and keep the questionnaire short to 5-6 questions. Of course the type of questions you will ask may change from event to event.
And don't forget to mention the following line in you feedback form: "Thank you for taking the time to complete this feedback form" .